General

How do I enable/disable fast forward?

Helpful for testing your webinar, skipping towards the end of the video to see the call to action

Written by Corey
Updated this week

How to add "Add to Calendar" links to your built in reminders

Add to google & outlook calendar using built in reminders

Written by Corey
Updated over a week ago

How to enable facebook reminders

Written by Corey
Updated over a week ago

Why no Kartra built in Integration

Written by Geoff Ronning
Updated over a week ago

Stealth Personalized Pics

Written by Geoff Ronning
Updated over a week ago

How to use Stealth Personalized Pics

Adding additional field text to your webinar

Written by Ken L.
Updated over a week ago

How to upload a photo for Stealth Personalized Pics

Uploading linked images

Written by Ken L.
Updated over a week ago

How to set up a public webinar

Anonymous webinar without any registration or login required

Written by Corey
Updated over a week ago

How do I change Host Name for my Webinar?

Written by Corey
Updated over a week ago

How do I download my chats?

Written by Corey
Updated over a week ago

My Attendee Rates Appear to have Gone Down (How to Read Webinar Attendee Active Engagement Stats™)

Attendee stats, legacy system vs new system stats, attendee rate went down, why is my attendee rate lower than legacy system

Written by Geoff Ronning
Updated over a week ago

What encoding do you do to the video?

Written by Geoff Ronning
Updated over a week ago

How do I change SMS reminder text?

Written by Corey
Updated over a week ago

How do I turn off your email reminders?

Turn off/on built in reminders

Written by Corey
Updated over a week ago

How do I integrate with my autoresponder, if it is not listed?

Sendgrid, kajabi, icontact, simplero, mailerlite, madmimi, maropost, constant contact.

Written by Corey
Updated over a week ago

How to customize webinar/countdown/popup text in your own language

Customize popup text, localization, and more

Written by Geoff Ronning
Updated over a week ago

Can I embed the webinar playback page on my own website?

Written by Corey
Updated over a week ago

Tracking pixels for your embed widget

Written by Corey
Updated over a week ago

Free trial & transitioning to new version for current clients

Written by Geoff Ronning
Updated over a week ago

How will I know when I hit capacity?

Written by Corey
Updated over a week ago

What do my attendees see when I hit capacity?

Written by Corey
Updated over a week ago

Is there a way to see stats of all the events together in my account?

Written by Corey
Updated over a week ago

How do I modify the layout of the embed widgets?

Written by Corey
Updated over a week ago

If I use Embed Widget, do you still track registration page visit?

Written by Corey
Updated over a week ago

How do I see when people dropped off my webinar?

Written by Corey
Updated over a week ago

Do I need to download anything to watch webinar?

Written by Corey
Updated over a week ago

How do I create an automated webinar?

Written by Geoff Ronning
Updated over a week ago

Redirect from Legacy to V5

Written by Geoff Ronning
Updated over a week ago

What's different?

Written by Corey
Updated over a week ago

How do I post a feedback/submit a bug?

Written by Corey
Updated over a week ago

How do I put text/image on my webinar playback page?

Written by Corey
Updated over a week ago

How do I enable/disable calendar on my pages?

Written by Corey
Updated over a week ago

How do I run my webinar only once?

Written by Corey
Updated over a week ago

Can I change my webinar video without starting a new event?

Written by Corey
Updated over a week ago

How do I add a pixel to webinar completion page?

Written by Corey
Updated over a week ago

Where do I add my pixel for my webinar page?

Written by Corey
Updated over a week ago

Where do I add pixel for my countdown page?

Written by Corey
Updated over a week ago

Where do I add pixel for my thank you page?

Written by Corey
Updated over a week ago

Where do I add my pixel for my registration page?

Written by Corey
Updated over a week ago

When attendees watch the replay do they see the chat replay comments?

Written by Corey
Updated over a week ago

How do I duplicate my event?

Written by Corey
Updated over a week ago

How do I test my setup?

Written by Corey
Updated over a week ago

I have a new video. Do I have to re-enter chats?

Written by Corey
Updated over a week ago

How do I preview webinar complete page?

Written by Corey
Updated over a week ago

How do I preview countdown page?

Written by Corey
Updated over a week ago

How do I preview my Thank You page?

Written by Corey
Updated over a week ago

How do I preview registration page?

Written by Corey
Updated over a week ago

How do I preview my webinar page?

Written by Corey
Updated over a week ago

Do I need youtube live if I want to do real live webinars?

Written by Corey
Updated over a week ago

Can I use a marketing plugin and still use your email reminders?

Written by Corey
Updated over a week ago

How do I delete the call to action?

Written by Corey
Updated over a week ago

How do I duplicate my call to action?

Written by Corey
Updated over a week ago

How do I preview my call to action?

Written by Corey
Updated over a week ago

How do I preview the emails that are sent from your system?

Written by Corey
Updated over a week ago

How do I add a simple text hyperlink to my call to action?

Written by Corey
Updated over a week ago

Can I add iframe to my call to action?

Written by Corey
Updated over a week ago

Can I add html code to my call to action?

Written by Corey
Updated over a week ago

Can I create a button for my call to action?

Written by Corey
Updated over a week ago

How do I add a button for my call to action?

Written by Corey
Updated over a week ago

How do I add an image to my call to action?

Written by Corey
Updated over a week ago

How many tracking pixels/codes can I add?

Written by Corey
Updated over a week ago

Does the redirect at the end of the webinar work on all the devices?

Written by Corey
Updated over a week ago

Does my call to action show up on all devices?

Written by Corey
Updated over a week ago

How many call to actions can I add during a webinar?

Written by Corey
Updated over a week ago

How do I add a call to action during my webinar?

Written by Corey
Updated over a week ago

Does CTA name show anywhere?

Written by Corey
Updated over a week ago

Use UTM parameters in your Registration Page URLs

Written by Corey
Updated over a week ago

Dynamically embed marketing or affiliate tracking codes within your registration page URLs, calls to actions, etc.

Written by Geoff Ronning
Updated over a week ago

Can I customize your email reminders?

Written by Corey
Updated over a week ago

What are "Template Tags"?

Written by Corey
Updated over a week ago

How does "Legal Content" work?

Written by Corey
Updated over a week ago

How does "Webinar Complete Page" work?

Written by Corey
Updated over a week ago

How does "Countdown Page" work?

Written by Corey
Updated over a week ago

How does "Watch Page" work?

Written by Corey
Updated over a week ago

How does "Thank You For Registering Page" work?

Written by Corey
Updated over a week ago

How does "Minutes Until Webinar" work?

Written by Corey
Updated over a week ago

How does "Webinar Timezone" work in "Advanced - Scheduling"

Written by Corey
Updated over a week ago

Can I track phone numbers even if I do not use your SMS reminders?

Written by Corey
Updated over a week ago

How do "Stealth SMS Reminders" work?

Written by Corey
Updated over a week ago

How do "Stealth Replay Reminders" work?

Written by Corey
Updated over a week ago

How do "Stealth Email Reminders" work?

Written by Corey
Updated over a week ago

How does "Just In Time" option work?

Written by Corey
Updated over a week ago

Can I add a "Watch Yesterday's Replay" option to my event?

Written by Corey
Updated over a week ago

How does "Daily Repeat Schedule" work?

Written by Corey
Updated over a week ago

How does "Play on this many days ahead" schedule work?

Written by Corey
Updated over a week ago

How can I run an evergreen/repeating event?

Written by Corey
Updated over a week ago

Can I set webinar start date?

Written by Corey
Updated over a week ago

Can I add a registration start date for my event?

Written by Corey
Updated over a week ago

Can I change the Number Of Attendees Online to anything I want?

Written by Corey
Updated over a week ago

How do I bulk import chat messages?

Written by Corey
Updated over a week ago

Is there any maximum length for the webinar video?

Written by Corey
Updated over a week ago

How can I delete my webinar video?

Written by Corey
Updated over a week ago

What is the aspect ratio for my webinar video?

Written by Corey
Updated over a week ago

What is the maximum size allowed for webinar video?

Written by Corey
Updated over a week ago

How can I add a reference comment?

Written by Corey
Updated over a week ago

Can I add simulated polls with results to my event?

Written by Corey
Updated over a week ago

Where can I see poll results?

Written by Corey
Updated over a week ago

Can I add Live Polls to my event?

Written by Corey
Updated over a week ago

Can I pre-load chats in Live Chat?

Written by Corey
Updated over a week ago

How do I black out holidays for my webinar?

Written by Corey
Updated over a week ago

How do I set up a dedicated replay?

Written by Corey
Updated over a week ago

How do I setup a replay for my webinar?

Written by Corey
Updated over a week ago

Do the events run in local timezone?

Written by Corey
Updated over a week ago

What is a Prime Insertion Point?

Written by Corey
Updated over a week ago

Upload Waiting Link

Written by Corey
Updated over a week ago

Do I need a webinar video to get started?

Written by Corey
Updated over a week ago

How long does it take for a video to be encoded?

Written by Corey
Updated over a week ago

Can I upload webinar video from a URL?

Written by Corey
Updated over a week ago

Where can I host my webinar video?

Written by Corey
Updated over a week ago

Can viewers download my webinar video?

Written by Corey
Updated over a week ago

Name List

Written by Corey
Updated over a week ago

Youtube Live FAQ

Written by Corey
Updated over a week ago

External CSS

Written by Corey
Updated over a week ago

Custom Javascript

Written by Corey
Updated over a week ago

Missed Webinar / Webinar Complete Redirect

Written by Corey
Updated over a week ago

Google Analytics UA Number

Written by Corey
Updated over a week ago

Webinar Registration Embed Code

Written by Corey
Updated over a week ago

What type of events can I run on your platform?

Written by Corey
Updated over a week ago

Where do I find statistics for my event?

Written by Corey
Updated over a week ago

How can I change my account email and password

Written by Corey
Updated over a week ago

Sales Tracking Pixel

Written by Corey
Updated over a week ago

How does Live Chat/Chat Replay work?

Written by Corey
Updated over a week ago

Event Tracking Pixels

Written by Corey
Updated over a week ago

How does Q&A work?

Written by Corey
Updated over a week ago

Registration Split Testing

Written by Corey
Updated over a week ago

Webinar Split Testing

Written by Corey
Updated over a week ago

GDPR Support

Written by Corey
Updated over a week ago