How do I test my setup?
Once your webinar event setup is determined to be complete (by you), it is always recommended that you run a thorough test.
We recommend previewing all your pages and see if anything is broken. Check these articles to see how to preview your pages.
Once confirmed they look okay, you should
1. Duplicate your event (optional) to prevent test registries from being tracked at the original.
- Register with alias to your email address & attend your cloned webinar.
Registering (with alias) for the webinar
At your new registration page link, enter your name and your own email address. If you have one email address but want to test multiple times with the same one, then you can use the "+" symbol. e.g. Lets say your email address is awesome@yourcompany.com
When you add +test1, it becomes awesome+test1@yourcompany.com, but it's still going to send emails to awesome@yourcompany.com
After registering for your webinar, you should check whether you get all the emails or not. Also, check if the webinar link in those emails are correct. If you customized your emails, check if the formatting looks okay.
Attending the webinar
While attending the webinar, you should test if the webinar video is starting in time. Check if your call to action links are showing up in full screen, if the links are correct and finally, when the video finishes, whether the redirect url is working or not.
Once your webinar ends, see if you get your replay emails. Click on those replay emails and follow the same procedure above for replays as well.
That's it. If you are happy with the test, your webinar is good to go.
If you run into any technical issues or anything is not as you would like it to be, please let us know at the chatbox. We're happy to assist!