How to Add a Tracking Pixel to an Embedded Registration Widget

When you place a registration widget on your own website or landing page, you can add a Registration Viewing Pixel to track visits to that page. The pixel is generated for the webinar you are editing, so make sure you copy it from the correct webinar and place it on the same page as the embedded widget.

How to Copy the Pixel

Go to My Webinars.
Open the webinar that contains your embedded registration widget.
Open Customize Your Webinar > Advance setup.
Open Embedded Widgets.
Find Registration Viewing Pixel.
Click Copy.

The pixel is generated automatically for the webinar you are editing. You do not need to type or change the code.

How to Add the Pixel to Your Page

Open the external page where your registration widget is embedded.
Find the page builder’s HTML, code, or tracking area.
Paste the Registration Viewing Pixel on the same page as the widget.
Save and publish the page.

The pixel can be placed anywhere on the external page, as long as the page also contains the embedded registration widget.

If you changed the widget text or uploaded custom CSS, save those changes before testing:

For an existing webinar, click Update Webinar.
When finishing a new webinar, click Create Webinar.
To keep working on it later, click Save to draft.

Copying the pixel only copies the generated snippet. It does not save other changes made in the Advance setup step.

The Embedded Widgets section also lets you choose the widget and layout you want to place on your page.

Under Select layout, choose:

Registration
Lead Registration
Countdown only
Countdown + Date & Time
Date & Time only

You can then choose between:

Styled Layout
Simple Layout

Each available layout includes Preview and Copy Embed Code buttons. Choose Preview to view a layout, then click Copy Embed Code to copy the widget code for your page.

Use the Registration Viewing Pixel on the page where your embedded registration widget is placed.

Before You Start

Make sure you have:

The webinar you want to track.
The external page where your registration widget is embedded.
Access to that page’s HTML, code, or tracking area.

The Registration Viewing Pixel is different from the Sales Tracking Pixel. The Registration Viewing Pixel is used for visits to a page with an embedded registration widget, while the Sales Tracking Pixel is used on conversion pages.

How to Check Your Setup

Open the published page in a new browser window.
Confirm that the registration widget appears.
Visit the page once.
Return to the webinar and check the registration-visit statistics.

For a cleaner test, open the page in a private or incognito window.

If you duplicated the webinar, copy the Registration Viewing Pixel again from the new webinar. The generated code is tied to the webinar being edited, so the duplicated webinar has its own embed code and pixel.

Common Issues and Solutions

Problem	What to Check	Solution
The widget appears, but the visit is not recorded.	The pixel may not be on the same page as the widget, or the page may not have been published.	Add the pixel to the page containing the widget, save the page, publish it, and run a new test visit.
The code belongs to a different webinar.	Each webinar has its own generated pixel.	Open the correct webinar and copy a new pixel from Customize Your Webinar > Advance setup > Embedded Widgets.
You copied the Sales Tracking Pixel by mistake.	The Sales Tracking Pixel is intended for conversion pages.	Copy Registration Viewing Pixel from the Embedded Widgets section instead.
You expected the widget selection to be saved.	The widget type and layout selection determine which embed code is generated and copied.	Choose the widget type and layout you want, then copy the matching Embed Code. Save any widget text or CSS changes separately.
The copy button did not work.	The pixel may not have been copied to your clipboard.	Select the pixel text manually, copy it, and paste it into the page’s HTML or tracking area.
You are testing a duplicated webinar.	The original webinar’s code may still be installed on the page.	Copy the pixel from the duplicated webinar and replace the original code.

Need Help?

If the pixel still does not record a visit, contact Support with the webinar URL, the published page URL, and the widget type you are using.