How to Add a Pixel to Your Thank You Page
You can add tracking code from another service to the Thank You Page that attendees see after registering for your webinar. The code is added under Tracking Code Setup in the Advance setup tab.
Important: This guide is for the Thank You Page hosted by StealthSeminar. If your webinar sends attendees to a thank-you page on your own website, add the code to that external page instead. The built-in StealthSeminar Thank You Page and its tracking code will not load when an external redirect is used.
Before You Start
Have the complete pixel or tracking code ready.
If the service that provided the code tells you where to place it, follow those instructions. If it does not, Inside Head is usually the best place to start.
If you are using StealthSeminar’s own Sales Tracking Pixel, use the separate Sales Tracking Pixel section instead. The steps below are for pixels and tracking code from another service.
Add Your Pixel
Step 1: Open Your Webinar
Open the webinar where you want to add the pixel.
Step 2: Open Tracking Code Setup
- Click Advance setup.
- Open Tracking Code Setup.
The Advance setup tab includes tracking, integrations, sales pixels, and other advanced webinar settings.
Step 3: Turn On Thank You Page Tracking
- Find Thank You Page Tracking Code.
- Turn on the switch next to it.
Turning on this option displays the fields where you can add code to the Thank You Page.
Step 4: Add Your Code
Choose the location that matches the instructions from your tracking service:
- Inside Head — adds the code inside the page’s head section.
- After Head — adds the code just after the head section.
- Bottom of Page — adds the code near the end of the page.
Paste your code into the matching field. Do not paste the same code into multiple fields unless your tracking service specifically tells you to do so.
Step 5: Save Your Changes
At the bottom of the Advance setup tab, click the appropriate button:
- Click Update Webinar when editing an existing webinar.
- Click Create Webinar when finishing a new webinar.
- Click Save to draft if you want to save your changes and leave the setup process.
How to Check Your Setup
- Open a fresh registration link for the webinar.
- Complete a test registration.
- Confirm that the Thank You Page appears.
- Check your tracking service’s dashboard or testing tool for the visit or event.
Use a fresh test registration when checking the code. The Thank You Page Tracking Code is intentionally not run again when the same Thank You Page is refreshed. The global tracking code on that page is also not loaded again during the refresh.
Common Issues and Solutions
| What you see | What to check |
|---|---|
| Nothing is recorded | Make sure Thank You Page Tracking Code is turned on, the code is in the correct location, and you saved the webinar with Update Webinar, Create Webinar, or Save to draft. |
| The code does not run on my own thank-you page | The code in Tracking Code Setup only applies to the Thank You Page hosted by StealthSeminar. Add the code to your external thank-you page instead. |
| The code runs once but not again after refreshing | This is expected. Use a fresh registration to test the code again. |
| The code fields disappeared | The Thank You Page Tracking Code switch may have been turned off. Turn it on again and add the code before saving. Turning the page off removes its saved tracking-code entries when the changes are saved. |
| I do not know which location to use | Follow the instructions from the service that supplied the code. If no location is specified, try Inside Head. |